Privacy Policy

Learn how EVANI Travel collects, uses, protects, and shares personal information when you visit our website, submit inquiries, or book travel services in Georgia.

1. Introduction & Data Controller Information

Introduction

EVANI Travel respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact our team, request travel quotations, or use travel-related services arranged by EVANI Travel.

This Policy applies to website visitors, individual customers (B2C), travel agents and business partners (B2B), and travelers whose information is provided to us for legitimate travel arrangements.

Data Controller Information

EVANI Travel is a trading name operated by EVANI Group LLC, a company registered in Georgia.

Legal Company Name: EVANI Group LLC

Trading Name: EVANI Travel

Identification Code: 444552958

Country of Registration: Georgia

Office Address: 7 Tsotne Dadiani Street, Karvasla Mall, 5th Floor, Block A, Office 518, Tbilisi, Georgia.

For personal information processed under our control, EVANI Group LLC acts as the data controller to the extent determined by applicable data protection law.

Privacy Inquiries

If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact:

Email: info@evanitravel.com

Website: www.evanitravel.com

We will review privacy-related requests and respond in accordance with applicable legal requirements.

2. Personal Information We Collect

EVANI Travel may collect and process different categories of personal information depending on the services requested, the information provided by customers or travel agents, and the way individuals interact with our website.

We aim to collect only the personal information that is reasonably necessary for the relevant purposes.

Personal Identification and Contact Information

We may collect the following information when you contact us, request a quotation, or arrange travel services:

  • Full name

  • Email address

  • Telephone number and WhatsApp contact details

  • Country of residence or nationality, where relevant

  • Other contact details voluntarily provided

Travel and Booking Information

When arranging travel services, we may collect information such as:

  • Travel dates and intended destinations

  • Number of travelers and traveler details

  • Accommodation preferences and room arrangements

  • Requested tours, transfers, and transportation services

  • Flight details, where relevant to the requested arrangements

  • Booking references and reservation information

  • Special requests and travel preferences

Passport, Visa and Travel Documentation

Where required to provide visa assistance or arrange specific travel services, we may process:

  • Passport identification details

  • Passport copies or other travel documents

  • Nationality and residency information

  • Visa application information

  • Supporting documentation required for the relevant application

The specific information collected depends on the service requested and applicable documentation requirements.

Travel Insurance Information

Where customers request travel insurance assistance, we may process information reasonably required for the relevant insurance application, such as traveler identification details, travel dates, age or date of birth, and information required by the insurance provider.

Certain insurance-related information may be subject to additional legal protections, depending on its nature.

Information Submitted Through Website Forms

When you submit an inquiry or application through our website, we may collect the information entered into the relevant form, including contact details, inquiry type, message content, and any documents voluntarily uploaded.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically through website infrastructure, security tools, cookies, or similar technologies.

Depending on the technologies in use, this may include:

  • IP address

  • Browser and device information

  • Pages visited and website interaction data

  • Approximate location inferred from technical information

  • Cookie identifiers and security-related information

Further details about cookies and tracking technologies are provided in Section 7 of this Privacy Policy.

Information Received from Travel Agents and Other Parties

Where a travel agent, business partner, or another authorized person arranges travel services on behalf of a traveler, EVANI Travel may receive personal information necessary to process the booking or requested services.

Travel agents and other parties providing personal information must have an appropriate lawful basis for sharing that information with EVANI Travel.

Sensitive Personal Information

Some travel-related services may involve information requiring additional protection under applicable data protection law.

Where such information is necessary, EVANI Travel will process it only where an appropriate legal basis and applicable safeguards exist.

We encourage customers not to submit unnecessary sensitive information through general contact forms, email, or unsecured communication channels.

3. How and Why We Use Personal Information

EVANI Travel uses personal information for specific, legitimate purposes related to operating our website, responding to customer inquiries, arranging travel services, and managing our business activities.

The purposes for which personal information is processed depend on the nature of the requested service and the circumstances in which the information is collected.

Responding to Inquiries and Travel Requests

We use contact details and information submitted through our website, email, WhatsApp, or other authorized communication channels to:

  • Respond to inquiries and quotation requests.

  • Provide information about our travel services.

  • Understand customers’ travel requirements and preferences.

  • Communicate with customers and travel agents regarding their requests.

Arranging and Managing Travel Services

Where a customer or travel agent requests or books travel services, we may process relevant information to:

  • Prepare personalized travel itineraries and quotations.

  • Arrange holiday packages, accommodation, tours, transportation, and airport transfers.

  • Coordinate reservations with relevant travel service providers.

  • Issue booking confirmations and communicate itinerary details.

  • Manage changes, cancellations, and service-related requests.

Visa and Travel Documentation Assistance

Where visa assistance is requested, we may process information and supporting documents necessary to:

  • Review information supplied for the requested assistance.

  • Explain relevant application procedures and documentation requirements.

  • Assist with preparing or submitting applications where authorized.

  • Communicate application-related updates to the customer.

Visa approval and immigration decisions remain the responsibility of the competent government authorities.

Travel Insurance Assistance

Where travel insurance assistance is requested, we may use relevant traveler and trip information to:

  • Prepare insurance requests or applications.

  • Communicate necessary details to the relevant insurance provider.

  • Facilitate the issuance or delivery of insurance documents.

  • Assist with administrative inquiries concerning the arranged policy.

The insurance provider may process information independently according to its own legal obligations and privacy practices.

Customer Support and Complaint Handling

We may process personal information to:

  • Respond to booking-related questions and service concerns.

  • Investigate customer complaints.

  • Review cancellation and refund requests.

  • Maintain relevant records of communications and resolutions.

Payments, Accounting and Legal Obligations

Where applicable, we may process relevant booking, billing, transaction, and customer information to:

  • Arrange or verify payments.

  • Maintain invoices and accounting records.

  • Comply with applicable tax, accounting, and legal obligations.

  • Respond to lawful requests from competent authorities.

Payment information may also be processed by independent payment service providers, depending on the payment method used.

Website Operations, Security and Improvement

We may use technical and website interaction information where necessary to:

  • Maintain website functionality and performance.

  • Prevent spam, fraud, unauthorized access, and other security threats.

  • Diagnose technical problems.

  • Understand website usage and improve the user experience, where permitted by applicable law.

Any use of optional analytics or advertising technologies will be subject to the applicable legal requirements and relevant user choices.

Marketing Communications

Where permitted by applicable law and supported by an appropriate legal basis, EVANI Travel may use contact information to communicate relevant travel offers, updates, and promotional information.

Where consent is required, we will seek the appropriate consent before sending marketing communications.

Individuals may withdraw marketing consent or object to direct marketing as provided by applicable law.

Submitting a travel inquiry or booking request does not, by itself, constitute consent to receive unrelated promotional messages.

Other Purposes

If we intend to process personal information for a materially different purpose that is not compatible with the original purpose of collection, we will provide any additional information and obtain any authorization required by applicable law before proceeding.

4. Legal Bases for Processing Personal Information

EVANI Travel processes personal information only where an appropriate legal basis exists under applicable data protection law, including the Law of Georgia on Personal Data Protection.

The legal basis for processing depends on the type of information collected, the purpose of processing, and the circumstances of the relevant service.

Performance of a Contract

We may process personal information where necessary to enter into or perform a contract with the individual concerned.

This may include:

  • Preparing and confirming travel bookings.

  • Arranging accommodation, tours, and transportation.

  • Managing confirmed travel services.

  • Communicating essential booking information.

  • Handling contractual changes, cancellations, and refunds.

Responding to Requests and Applications

We may process personal information where necessary to review or respond to a request submitted by an individual.

This may include:

  • Responding to travel inquiries.

  • Preparing quotations and proposed itineraries.

  • Reviewing requests for visa or insurance assistance.

  • Providing information about requested travel services.

Compliance with Legal Obligations

We may process personal information where required or otherwise provided for by applicable law, including where necessary to:

  • Maintain legally required accounting and transaction records.

  • Meet applicable tax and regulatory obligations.

  • Respond to lawful requests from competent authorities.

  • Comply with other obligations imposed by applicable legislation.

Legitimate Interests

Where permitted by applicable law, we may process personal information where necessary to pursue important legitimate interests of EVANI Travel or a third party, provided those interests are not overridden by the rights and interests of the individuals concerned.

Depending on the circumstances, such interests may include:

  • Maintaining the security and functionality of our website.

  • Preventing fraud and unauthorized access.

  • Protecting our business operations and legal rights.

  • Managing legitimate service-related communications.

We will assess the necessity and proportionality of such processing and the potential impact on individuals.

Consent

Where consent is the appropriate legal basis, we will seek it for specified purposes in accordance with applicable legal requirements.

Consent-based processing may include certain optional marketing communications or non-essential tracking technologies, where applicable.

Where processing relies on consent, individuals may withdraw that consent in accordance with applicable law.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal or processing that continues under another valid legal basis.

Special Categories of Personal Data

Where a requested service requires the processing of special categories of personal data, EVANI Travel will identify an applicable legal basis and any additional conditions required by law before carrying out that processing.

Such information will not be processed solely on the assumption that an ordinary travel inquiry or booking request provides sufficient authorization.

Processing Information Provided by Travel Agents

Where personal information is provided by a travel agent or another authorized party, EVANI Travel will assess the appropriate legal basis for its own processing activities.

Travel agents and business partners are responsible for ensuring that their disclosure of personal information to EVANI Travel is lawful and that relevant individuals receive the information required by applicable law.

Where Information Is Required

Certain personal information may be necessary to prepare or provide requested travel services or to comply with legal requirements.

Where essential information is not provided, we may be unable to process a particular request, complete a reservation, or provide the relevant service.

We aim to inform individuals when specific information is required and explain the consequences of not providing it, where applicable.

5. Sharing Personal Information with Service Providers

EVANI Travel may share personal information with selected service providers, business partners, and competent authorities where necessary to arrange requested travel services, operate our website, fulfill contractual obligations, or comply with applicable law.

We aim to limit the information shared to what is reasonably necessary for the relevant purpose and to apply appropriate safeguards.

Hotels and Accommodation Providers

Where accommodation is requested or booked, we may share relevant reservation information with hotels, resorts, cabins, and other accommodation providers.

This may include traveler names, arrival and departure dates, room arrangements, contact details, and special requests necessary to manage the reservation.

Transportation and Tour Providers

Where customers book airport transfers, private transportation, sightseeing tours, or other activities, we may share relevant booking details with the providers responsible for delivering those services.

Such information may include traveler names, contact information, pickup locations, travel dates, flight arrival details, and itinerary requirements.

Visa and Immigration-Related Services

Where customers request Georgia e-Visa assistance, relevant personal information and supporting documents may be shared with authorized application systems, competent government authorities, or other parties involved in processing the requested application, where necessary and legally permitted.

EVANI Travel does not control the independent processing activities of government and immigration authorities.

Travel Insurance Providers

Where travel insurance assistance is requested, we may share information necessary for the relevant insurance application with the selected insurance provider or its authorized representatives.

The information shared will depend on the application requirements and may include traveler identification details, travel dates, and other information necessary to arrange the requested coverage.

Insurance providers may act as independent data controllers for processing activities they determine and conduct under their own legal obligations.

Payment and Financial Service Providers

Where payments are arranged through banks, payment gateways, or other authorized financial service providers, relevant transaction and billing information may be processed or shared as necessary to complete the payment.

Payment service providers may process payment information under their own terms and privacy policies.

Website Hosting and Technology Providers

We may use external technology providers to support website hosting, email delivery, online forms, security, website maintenance, and other operational functions.

These providers may process relevant personal information where necessary to deliver their services.

Depending on the provider’s role, it may act as a data processor on behalf of EVANI Travel or as an independent data controller.

Travel Agents and Authorized Representatives

Where travel arrangements are made through travel agents or other authorized representatives, we may exchange relevant booking and traveler information with those parties to prepare, confirm, manage, or support the requested services.

The responsibilities of each party depend on its role in the relevant processing activities and applicable data protection law.

Legal and Regulatory Disclosures

We may disclose personal information where required or otherwise authorized by applicable law, including in response to valid requests from competent courts, government authorities, regulatory bodies, or law enforcement agencies.

Any such disclosure will be assessed according to the applicable legal requirements.

Data Processing Agreements and Safeguards

Where an external service provider processes personal information on behalf of EVANI Travel as a data processor, we will apply contractual and organizational safeguards required by applicable law.

These may include requirements concerning confidentiality, data security, permitted processing purposes, and the handling or deletion of personal information.

Independent Data Controllers

Certain service providers and authorities may independently determine the purposes and means of processing personal information received in connection with a travel service.

Where this occurs, their own privacy notices and legal obligations may apply to their independent processing activities.

Sharing for Marketing Purposes

EVANI Travel will not share personal information with unrelated third parties for their independent direct marketing purposes unless an appropriate legal basis and any required consent or other authorization exist.

We do not treat a travel booking or general inquiry as automatic consent to independent third-party marketing.

International Sharing of Information

Providing international travel services may require the disclosure or transfer of personal information to recipients located outside Georgia.

Such transfers will be assessed under applicable data protection requirements and are explained further in Section 6 – International Data Transfers.

6. International Data Transfers

International Processing of Personal Information

EVANI Travel is based in Georgia and provides travel-related services to customers, travel agents, and business partners from different countries.

Depending on the requested service and the technology providers involved, personal information may need to be accessed, disclosed, stored, or otherwise processed outside Georgia.

International transfers will be carried out only where an appropriate legal basis and the conditions required by applicable data protection law are satisfied.

Circumstances Involving International Transfers

International transfers may occur in connection with:

  • Travel reservations involving service providers located outside Georgia.

  • Communication with international customers and travel agents.

  • Visa, insurance, or other travel-related arrangements requiring information to be shared with authorized recipients abroad.

  • Website hosting, email delivery, cloud storage, or other technology services involving infrastructure or personnel outside Georgia.

  • Payment processing through international financial service providers, where applicable.

The information transferred will depend on the relevant service and the recipient’s role.

Legal Requirements and Safeguards

Where personal information is transferred to another country or international organization, EVANI Travel will assess the transfer against the requirements of applicable Georgian data protection law.

Depending on the circumstances, lawful transfers may rely on appropriate protections in the destination country, legally recognized transfer arrangements, contractual safeguards, or other grounds permitted by applicable law.

Where a particular transfer requires authorization from a competent authority, EVANI Travel will obtain that authorization before carrying out the transfer.

Protection of Personal Information

We aim to limit international transfers to personal information reasonably necessary for the relevant purpose.

Where applicable, we will require recipients processing information on our behalf to comply with appropriate confidentiality, security, and contractual obligations.

The safeguards applied will depend on the nature of the information, the recipient’s responsibilities, and the relevant legal requirements.

International Service Providers

Some hotels, transportation companies, insurers, payment providers, and technology companies may process personal information as independent data controllers.

Where these organizations determine their own processing purposes and methods, their separate privacy policies and legal obligations may apply.

Further Transfers to Other Recipients

Where personal information transferred internationally is subsequently disclosed to another recipient, any further transfer must comply with the applicable legal requirements, including restrictions relating to the original purpose and required safeguards.

Information About International Transfers

Individuals may contact EVANI Travel to request available information concerning international transfers of their personal information and the relevant safeguards.

Requests can be submitted to:

Email: info@evanitravel.com

We will review such requests and provide information in accordance with applicable data protection law.

7. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files that websites may store on a visitor’s device when they access a website.

Cookies and similar technologies can help websites function correctly, remember preferences, improve security, measure website performance, and support certain online services.

Depending on the technology used, cookies and related identifiers may constitute personal information under applicable data protection law.

How EVANI Travel Uses Cookies

The EVANI Travel website may use cookies and similar technologies for purposes such as:

  • Maintaining essential website functionality.

  • Supporting website security and preventing spam or fraudulent activity.

  • Remembering selected language, currency, or other website preferences.

  • Understanding website performance and visitor interactions, where analytics tools are used.

  • Supporting advertising measurement or other marketing functions, where such technologies are enabled.

The specific cookies used depend on the website features and services currently active.

Strictly Necessary Cookies

Certain cookies or similar technologies may be necessary for the website to function correctly or securely.

These may support essential features, including website navigation, security controls, form protection, and the operation of requested services.

Where personal information is processed through these technologies, EVANI Travel will identify an appropriate legal basis under applicable law.

Functional Cookies

Functional cookies may be used to remember preferences selected by visitors, such as language or currency settings.

These technologies may improve the browsing experience by reducing the need to repeat certain selections.

Analytics and Performance Cookies

Where analytics or performance measurement tools are enabled, they may collect information about website usage, such as pages visited, device characteristics, interactions, and other technical identifiers.

Such information may help EVANI Travel understand website performance and improve its services.

Analytics technologies involving personal information will be used subject to an appropriate legal basis and any applicable consent requirements.

Advertising and Marketing Technologies

Where advertising or marketing measurement technologies are used, they may collect or process information about website visits, advertising interactions, or other online activity.

EVANI Travel will apply the relevant legal requirements before using such technologies, including obtaining consent where necessary.

Travel inquiries or bookings will not automatically be treated as consent to unrelated advertising tracking.

Third-Party Cookies and Technologies

Some external services integrated into the website may use cookies or similar technologies.

These may include website security providers, embedded maps, communication services, analytics platforms, or other third-party tools.

Depending on the integration, these providers may process certain technical information under their own privacy policies and legal responsibilities.

Managing Cookies and Preferences

Visitors can generally manage or delete cookies through their browser settings.

Disabling certain cookies may affect website functionality or prevent some features from working as intended.

Where EVANI Travel provides a cookie consent or preference management tool, visitors may use that tool to manage applicable optional cookies and withdraw consent.

Where processing relies on consent, withdrawal requests will be handled in accordance with applicable law.

Cookie Information and Updates

EVANI Travel will review the cookies and similar technologies used on its website and update the relevant privacy information where necessary.

Where required by law, visitors will be provided with information about the purposes, providers, and applicable choices relating to these technologies.

Questions About Cookies

For questions concerning cookies, tracking technologies, or the processing of personal information through our website, please contact:

Email: info@evanitravel.com

8. Data Retention & Security

How Long We Retain Personal Information

EVANI Travel retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to applicable legal, contractual, accounting, and regulatory requirements.

The appropriate retention period depends on the nature of the information, the purpose of processing, and any obligations requiring records to be maintained.

Travel Booking and Customer Records

Information relating to travel bookings, reservations, payments, cancellations, and customer communications may be retained for periods necessary to:

  • Provide and administer the requested travel services.

  • Maintain relevant transaction and accounting records.

  • Respond to customer inquiries and complaints.

  • Resolve disputes or establish, exercise, or defend legal claims.

  • Comply with applicable legal obligations.

Passport, Visa and Travel Documents

Passport copies, visa application information, and other travel documents may be retained where necessary to provide the requested assistance or meet applicable legal requirements.

Because these documents may contain sensitive identification information, their retention and access should be limited to what is necessary for the relevant purpose.

Documents that are no longer required should be securely deleted, anonymized, or otherwise handled in accordance with applicable retention obligations.

Travel Insurance Information

Information processed in connection with travel insurance assistance may be retained where necessary to administer the requested service, address relevant inquiries, or comply with applicable legal obligations.

Independent insurance providers may maintain their own retention policies for information processed under their responsibility.

Website Inquiries and Communications

Information submitted through website forms, email, WhatsApp, or other communication channels may be retained for as long as reasonably necessary to respond to the inquiry, manage related services, and maintain appropriate business records.

Retention periods may vary depending on whether an inquiry results in a confirmed booking or another ongoing business relationship.

Website and Technical Records

Technical information, website logs, and security-related records may be retained for periods appropriate to website operation, fraud prevention, troubleshooting, and security purposes.

The retention periods of information processed by external technology providers may also depend on the services and settings used.

Information Security

EVANI Travel aims to implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, accidental loss, destruction, or other unlawful processing.

The measures applied should reflect the nature of the information, the relevant processing activities, foreseeable risks, and applicable legal requirements.

Such measures may include, where implemented:

  • Restricting access to personal information according to operational responsibilities.

  • Using secure authentication and access controls.

  • Maintaining appropriate website and system security settings.

  • Applying relevant software updates and security protections.

  • Managing access to booking records and travel documentation.

  • Applying appropriate safeguards when sharing information with authorized service providers.

Security Incidents and Data Breaches

If EVANI Travel becomes aware of a personal data security incident, it will assess the circumstances and take appropriate action in accordance with applicable law.

Where legally required, this may include notifying the competent supervisory authority and affected individuals within the applicable deadlines.

Deletion and Anonymization

When personal information is no longer required for a legitimate purpose and no applicable legal obligation justifies its continued retention, EVANI Travel will take appropriate steps to delete, anonymize, or otherwise lawfully dispose of that information.

Requests concerning deletion or other personal data rights may be submitted through the contact details provided in this Privacy Policy.

Limitations of Security

While appropriate safeguards can reduce the risks associated with processing personal information, no website, electronic communication system, or storage technology can be guaranteed to be completely secure.

EVANI Travel encourages customers to avoid sending unnecessary sensitive documents or financial information through unsecured channels.

Questions About Data Retention and Security

For questions about the retention, protection, or deletion of personal information, please contact:

Email: info@evanitravel.com

9. Your Privacy Rights

Your Rights Under Applicable Data Protection Law

EVANI Travel respects the privacy rights of individuals whose personal information is processed in connection with our website, travel inquiries, bookings, and related services.

Subject to the conditions and exceptions established by applicable data protection law, individuals may exercise the rights described below.

Right to Information

You may request information about how EVANI Travel processes your personal information, including:

  • The purposes and legal bases of processing.

  • The categories of personal information processed.

  • Relevant recipients or categories of recipients.

  • Applicable retention periods or the criteria used to determine them.

  • International transfers and relevant safeguards, where applicable.

  • Other information required by applicable law.

Right of Access

You may request access to personal information concerning you that is processed by EVANI Travel.

Where required by applicable law, you may also request a copy of the relevant personal information, subject to applicable conditions and the rights of other individuals.

Right to Rectification and Completion

You may request the correction of inaccurate personal information or the completion of incomplete information concerning you.

Where appropriate, EVANI Travel may request additional information to verify the accuracy of the proposed corrections.

Right to Erasure

You may request the deletion of personal information where the applicable legal conditions are satisfied.

This right is not absolute. Certain information may need to be retained where processing remains necessary to comply with a legal obligation, address a legal claim, or satisfy another lawful ground for continued retention.

Right to Restriction of Processing

You may request the restriction or suspension of certain processing activities where permitted by applicable law.

EVANI Travel will assess such requests according to the circumstances and the relevant legal requirements.

Right to Data Portability

Where the conditions established by applicable law are met, you may request to receive personal information you have provided in a structured, commonly used, machine-readable format or request its transfer to another controller, where technically feasible and legally required.

Right to Withdraw Consent

Where EVANI Travel relies on your consent to process personal information, you may withdraw that consent in accordance with applicable law.

Withdrawal of consent does not affect processing carried out lawfully before the withdrawal.

It also does not automatically prevent processing that is necessary under another valid legal basis.

Right to Object to Processing

You may object to certain processing activities where the right to object applies under relevant data protection law.

Where personal information is processed for direct marketing based on consent, you may withdraw that consent and request that the relevant marketing communications stop.

Automated Decision-Making

Where applicable law provides rights concerning decisions based solely on automated processing, individuals may exercise those rights under the relevant legal conditions.

EVANI Travel will provide any required information concerning such processing where applicable.

How to Exercise Your Rights

To submit a privacy-related request, please contact:

Email: info@evanitravel.com

Company: EVANI Group LLC (trading as EVANI Travel)

Please explain the nature of your request and provide sufficient information for us to identify the relevant records.

Where reasonably necessary, EVANI Travel may take appropriate steps to verify the identity or authority of the person submitting the request.

Please do not send unnecessary passport copies or sensitive documents through ordinary email.

Response to Privacy Requests

EVANI Travel will review privacy-related requests and respond within the periods required by applicable law.

Where a request cannot be fulfilled in whole or in part, we will provide the information or explanation required by applicable law.

Complaints to the Competent Authority

Individuals who believe that their personal information has been processed unlawfully may exercise their rights to complain to the competent Georgian data protection supervisory authority or seek available judicial remedies, as provided by applicable law.

This does not prevent individuals from contacting EVANI Travel first to request clarification or resolution of their concerns.

10. Marketing Communications & Consent

Marketing Communications

EVANI Travel may send promotional information about Georgia holiday packages, seasonal travel offers, accommodation, tours, and other travel-related services where the recipient has provided the consent required by applicable law.

Marketing communications may be delivered through email, SMS, WhatsApp, telephone, or other communication channels, depending on the preferences and permissions provided by the individual.

Consent for Direct Marketing

EVANI Travel will obtain the appropriate consent before processing personal information for direct marketing purposes.

Where consent is required, it will be requested in a clear and understandable manner and kept separate from unrelated contractual or service requirements.

We will not consider the submission of a travel inquiry, quotation request, or booking form to constitute automatic consent to receive promotional communications.

Optional Marketing Preferences

Where marketing subscription options are provided, individuals may choose whether to receive promotional communications.

Declining optional marketing communications will not prevent individuals from requesting quotations, making travel bookings, or receiving essential service-related information.

EVANI Travel may maintain records of marketing consent and communication preferences where necessary to demonstrate compliance with applicable legal requirements.

Booking and Service-Related Communications

Communications necessary to respond to inquiries, confirm reservations, manage travel arrangements, provide service updates, or address customer support requests are distinct from optional promotional communications.

EVANI Travel may send these service-related messages where an appropriate legal basis exists, even when an individual has declined unrelated marketing communications.

Withdrawal of Marketing Consent

Individuals may withdraw their consent to direct marketing at any time.

Requests to stop direct marketing will be processed as required by applicable law, including termination of the relevant marketing processing no later than seven (7) working days after receiving a valid request, where the Georgian direct marketing rules apply.

Where available, recipients may use the unsubscribe or opt-out mechanism included in the relevant communication.

Alternatively, requests may be submitted to:

Email: info@evanitravel.com

Withdrawing marketing consent does not affect the lawfulness of processing carried out before withdrawal.

Marketing by Third Parties

EVANI Travel will not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis and any consent required by applicable law.

Where a service provider processes marketing information on our behalf, the arrangement must comply with applicable data protection requirements.

Advertising and Tracking Technologies

Where EVANI Travel uses advertising platforms, remarketing technologies, or advertising measurement tools that process personal information, we will assess the applicable legal basis, transparency requirements, and consent obligations.

Further information about website cookies and similar technologies is provided in Section 7 – Cookies & Tracking Technologies.

Questions About Marketing Preferences

For questions about promotional communications, marketing consent, or withdrawal requests, please contact:

Email: info@evanitravel.com

11. Children's Personal Information

Travel Services Involving Children

EVANI Travel provides travel-related services that may include families traveling with children.

Where necessary to arrange requested services, we may process certain personal information relating to children, such as names, ages, dates of birth, passport details, and other travel documentation required for the booking.

Parental or Legal Guardian Authorization

Where personal information concerning a child is provided by a parent, legal guardian, travel agent, or another authorized representative, the information must be provided lawfully.

EVANI Travel will obtain parental or legal guardian consent or rely on another applicable legal basis where required by data protection law.

Additional Protection for Children’s Data

We recognize that children’s personal information may require additional protection.

We aim to limit the collection and processing of children’s information to what is reasonably necessary for the requested travel service and apply safeguards appropriate to the nature of the information.

Children’s Travel Documents

Where required for travel arrangements, visa assistance, or insurance services, EVANI Travel may process children’s passport information or supporting travel documents.

Such information will be handled according to the applicable data protection requirements and the purposes for which it was collected.

Marketing and Children’s Information

EVANI Travel does not intend to use children’s personal information for independent direct marketing purposes.

Any processing involving children will be assessed according to the additional protections required by applicable law.

Requests Concerning Children’s Personal Information

Parents, legal guardians, and other persons legally authorized to act on behalf of a child may contact EVANI Travel regarding the processing of the child’s personal information.

Requests will be assessed in accordance with applicable law, including any requirements relating to the child’s age, legal capacity, and authorization.

Email: info@evanitravel.com

12. Changes to This Privacy Policy & Contact Details

Changes to This Privacy Policy

EVANI Travel may update this Privacy Policy to reflect changes in our business activities, website features, personal data processing practices, or applicable legal requirements.

When changes are made, the revised Privacy Policy will be published on our website with an updated effective date.

Where changes materially affect how personal information is processed, we will provide additional notice or obtain consent where required by applicable law.

Updates to this Privacy Policy will not remove or restrict any rights or protections guaranteed to individuals under applicable data protection law.

Data Controller & Legal Company Information

Legal Company Name: EVANI Group LLC

Trading Name: EVANI Travel

Company Identification Code: 444552958

Country of Registration: Georgia

Office Address: 7 Tsotne Dadiani Street, Karvasla Mall, 5th Floor, Block A, Office 518, Tbilisi, Georgia.

Privacy Inquiries & Data Protection Requests

If you have questions about this Privacy Policy or wish to exercise your personal data protection rights, you may contact EVANI Travel using the details below.

Privacy Contact Email: info@evanitravel.com

General Customer Support: support@evanitravel.com

Phone: +995 568 809 848

Website: www.evanitravel.com

Privacy-related inquiries may include requests for access, correction, deletion, restriction of processing, withdrawal of consent, or information about the handling of personal information.

We will assess and respond to such requests in accordance with applicable data protection law.

Complaints and Supervisory Authorities

Individuals who believe their personal information has been processed in violation of applicable law may submit a complaint to the competent Georgian data protection supervisory authority or pursue other remedies available under applicable law.

Individuals may also contact EVANI Travel directly to request clarification or assistance regarding their privacy concerns.

Effective Date

This Privacy Policy is effective as of October 22, 2026.

The effective date will be updated when a revised version of this Privacy Policy is published.

Personal information collected before an update will continue to be processed in accordance with applicable legal requirements, including any additional notice or consent obligations arising from material changes.

Georgia E-Visa Application

Georgia E-Visa Application
$
$
$
$

Important Information About Additional Verification Fees

The estimated application cost is USD 30.40, including the government visa fee, processing fee and EVANI Travel service fee.

An additional USD 15 DuVerify verification fee may apply if verification is requested during the official application process. This amount is not included in the estimated application cost.

EVANI Travel will inform you of any additional verification requirements and applicable fees before proceeding with payment.

Visa approval is determined solely by the Georgian authorities and cannot be guaranteed.

Policy Details

Georgia Travel Insurance
Days
$
$
Days
$
$

Please review the official insurance terms, coverage limits, exclusions and claims procedures before submitting your request. View Insurance Terms & Conditions (PDF)